Shipping policy
ONLINE ORDER PROCESSING AND SHIPPING
- Orders are fulfilled (processed and shipped) within 2-5 business days of placement.
- Orders processed Monday through Friday (not on weekends and/or national & Nova Scotia statutory holidays
- ***COVID-19 DISCLAIMER - we use Canada Post as our shipping partner. During these challenging times, please allow for any volume related delays
In-store / curbside pickup:
Orders placed for in-store pick up will usually be processed within 1 business day. Please ensure you have your receipt / order confirmation with you when picking up. If you haven't heard from us, please call 902.420.0364 before coming to pick up to confirm your order is ready.
Shipping:
We use Canada Post as our shipping partner. Our Canadian customers will have the choice of flat rate shipping or rates as calculated by Canada Post. Once mailed packages will take 2-5 business days (destination dependent) and orders will include a tracking number.
Fees:
Shipping:
Currently, we offer flat rates in Canada as follows:
Within Nova Scotia: $15
Rest of Canada: $20
We have a discounted shipping rate through Canada Post that is automatically calculated at checkout based on weight and destination. Customers will also have the choice of Canada Post's shipping rates as well.
Local delivery:
We provide local delivery for orders of $50 or more within 15 Kms of our store. The fee for this service is $5.00. Any location beyond 15 Kms will be mailed through our regular channels.
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